Back to home Privacy
Privacy Policy
Your trust matters. This policy explains what information PetConnect collects, why we collect it, and the choices you have.
Last updated April 2026
Information we collect
- Account details such as your name, email address, phone number and city.
- Listing data including photos, descriptions, prices and contact preferences.
- Messages exchanged with other users and our support team.
- Basic technical data such as device type, browser and approximate location, used to keep the platform secure and reliable.
How we use your information
- Operate the platform — show your listings, deliver messages and process bookings.
- Connect buyers and sellers, adopters and rescues, owners and service providers.
- Send important account, listing and support notifications.
- Improve product features and detect fraudulent or unsafe activity.
Sharing your information
We do not sell your personal data. We share information only when:
- It is necessary to operate a feature you requested (e.g. showing your listing publicly).
- We work with trusted service providers who help us run the platform under strict confidentiality.
- We are required to share it by UAE law, regulation, or a valid legal request.
Data security
We use industry-standard safeguards including encryption in transit, role-based access and database row-level security. No system is perfectly secure, so please use a strong password and report any suspicious activity to our support team.
Your rights & choices
- Update or delete your profile information from the Dashboard at any time.
- Remove your listings and messages whenever you wish.
- Request a copy of your data or full account deletion by contacting support.
Cookies & analytics
We use a small number of cookies and privacy-friendly analytics to keep you signed in and to understand how the platform is used. You can disable cookies in your browser settings, but some features may not work as expected.
If you have any questions, contact us at Petconnectadmin@gmail.com
